Privacy Policy
Last updated: 2025-06-08
Introduction
Dishant Sharma ("Vocapp", "we", "us", or "our") operates Vocapp as a personal project and is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our app and services.
Information We Collect
- Personal Information: Name, email address, and other information you provide when creating an account or contacting support.
- Usage Data: App usage, device type, IP address, and analytics data to improve our services.
- Podcast Creation Data: Information about your podcast requests, topics, and preferences to generate AI content and improve our algorithms.
- Credit Usage: Records of credit purchases, usage patterns, and transaction history for billing and support purposes.
- Generated Content: Metadata about podcasts you create (duration, topics) but not the actual audio content unless you explicitly share it with us.
- Cookies & Tracking: We use cookies and similar technologies for authentication, analytics, and personalization.
How We Use Your Information
- To provide and maintain our AI podcast creation services and manage your credit balance.
- To process payments and manage your account billing information.
- To generate personalized AI podcasts based on your preferences and requests.
- To improve our AI algorithms, app features, user experience, and security.
- To provide customer support and respond to your inquiries.
- To communicate with you about updates, offers, and support.
- To prevent fraud and ensure compliance with our terms of service.
- To comply with legal obligations and enforce our terms.
Information Sharing
- We do not sell your personal information or generated podcast content.
- We may share data with trusted service providers including AI technology partners, cloud hosting providers, payment processors, and analytics services under strict confidentiality agreements.
- We may share anonymized usage patterns and aggregated data to improve our AI models, but never your personal information or specific podcast content.
- We may disclose information if required by law or to protect our rights and users.
- Your generated podcasts remain private unless you choose to share them publicly.
AI Processing and Data Use
Our AI podcast creation service processes your requests to generate audio content:
- Content Generation: Your podcast topics and preferences are processed by our AI systems to create personalized content
- Quality Improvement: We may use anonymized data about podcast generation patterns to improve our AI models
- No Content Storage: We do not permanently store the actual audio content of your generated podcasts unless you explicitly save them to our servers
- Processing Location: AI processing may occur on servers located in different countries, but always under appropriate data protection measures
Data Security
We use industry-standard encryption and security practices to protect your data, including your account information, payment details, and podcast generation requests. However, no method of transmission over the Internet is 100% secure.
International Data Transfers
Your information may be processed and stored in countries outside your own. We ensure adequate safeguards for international transfers.
Retention
We retain your information as long as necessary to provide our services and comply with legal obligations.
Your Rights
- Access, update, or delete your personal information by contacting us.
- Opt out of marketing communications at any time.
- Request a copy of your data or object to certain processing.
Children's Privacy
Our services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, please contact us for removal.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify users of significant changes and update the date above.
Contact
For questions about this policy, contact us at info@vocapp.live.